Privacy Policy

This Privacy Policy explains how Square1, operated by Omnistrata, LLC ("Square1," "we," "us"), collects, uses, and shares information when you use square1dgm.com (the "Site").

Information we collect

• Account information. Your name, email address, phone number, and a hashed version of your password. We never store passwords in plain text.
• Sign in with Google or GitHub. If you choose to sign in with Google or GitHub, we receive your verified email address, your name, and your account ID from that provider. We use this only to create and sign in to your Square1 account. We do not receive your password, and we do not access your contacts, files, repositories, or any other data from those accounts. You can revoke access at any time from your Google or GitHub account settings.
• Purchases. Payments are processed by Stripe. We do not store your card number; we receive your order details and payment status.
• Creator uploads and requests. Work you upload, listing details, and the details of any custom work you request.
• Usage data. Standard server logs such as IP address, browser type, pages visited, and timestamps, used for security and to keep the Site running.

We do not knowingly collect information from anyone under 16.

How we use information

• To provide the Site, your account, purchases, and creator listings
• To process orders and pay creators
• To respond to custom work requests and communicate with you
• To protect the Site from fraud and abuse, and to comply with the law

How we share information

We do not sell your personal information. We share it only with:

• Creators, limited to what they need to fulfill an order or request you place with them
• Service providers that help us run the Site, such as hosting and storage (Netlify, Cloudflare) and payments (Stripe)
• Law enforcement, when required by valid legal process
• A successor company in the event of a merger, acquisition, or sale of assets

Data retention

We keep account information while your account is active and for up to 30 days after you delete it. We keep order records as long as required for tax and accounting purposes.

Your choices and rights

You can ask us to access, correct, delete, or export your personal information by emailing chandler@syntrix.solutions. We respond within 30 days. California residents have the right to know what we collect, request deletion, and not be discriminated against for exercising these rights.

Security

We use encryption in transit, hashed passwords, and limited access to production systems. No system is perfectly secure; if a breach affects your information, we will notify you promptly.

Changes

We will post changes on this page and update the date above.

Contact

Questions about privacy: chandler@syntrix.solutions.